Otázky týkající se vyřízení objednávky / reklamace zboží

{ "@context":"http://schema.org/", "@id": "https://www.homedeluxe.de/cz/shop-cz/info-center/otazky-tykajici-se-dodani-a-vyzvednuti#faq", "@type":"FAQPage", "mainEntity": [{"@type":"Question","name":"Jak postupujete v p\u0159\u00edpad\u011b reklamace?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"V p\u0159\u00edpad\u011b reklamace je nutn\u00e9 zaslat e-mail s podrobn\u00fdm popisem vady a v\u00fdsti\u017en\u00fdmi fotografiemi dot\u010den\u00e9ho v\u00fdrobku nebo m\u00edsta vady. E-mail za\u0161lete na adresu: qs@homedeluxe.de. N\u00e1\u0161 pracovn\u00edk se va\u0161\u00ed reklamac\u00ed bude neprodlen\u011b zab\u00fdvat a brzy se v\u00e1m ozve."}},{"@type":"Question","name":"Jak postupovat v p\u0159\u00edpad\u011b, \u017ee chyb\u00ed mont\u00e1\u017en\u00ed d\u00edl nebo je jin\u00e1 sou\u010d\u00e1st va\u0161eho zbo\u017e\u00ed vadn\u00e1?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Home Deluxe nab\u00edz\u00ed p\u0159ibli\u017en\u011b 5000 n\u00e1hradn\u00edch d\u00edl\u016f pro t\u00e9m\u011b\u0159 v\u0161echny sv\u00e9 produkty. D\u00edky tomu jsme schopni co nejrychleji vy\u0159\u00eddit velk\u00e9 mno\u017estv\u00ed \u017e\u00e1dost\u00ed o n\u00e1hradn\u00ed d\u00edly. Pokud pot\u0159ebujete n\u011bkter\u00fd z t\u011bchto n\u00e1hradn\u00edch d\u00edl\u016f, kontaktujte n\u00e1s pros\u00edm telefonicky nebo e-mailem."}},{"@type":"Question","name":"Kdy obdr\u017e\u00edm potvrzen\u00ed o vr\u00e1cen\u00ed zbo\u017e\u00ed?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Po obdr\u017een\u00ed tv\u00e9ho vr\u00e1cen\u00e9ho zbo\u017e\u00ed zkontrolujeme, co jsi n\u00e1m zaslal. Potvrzen\u00ed vr\u00e1cen\u00ed zbo\u017e\u00ed ti za\u0161leme do 14 dn\u016f."}}] }