Otázky týkající se dodání a vyzvednutí

{ "@context":"http://schema.org/", "@id": "https://www.homedeluxe.de/cz/shop-cz/info-center/otazky-tykajici-se-vyrizeni-objednavky-a-reklamace-zbozi#faq", "@type":"FAQPage", "mainEntity": [{"@type":"Question","name":"Jak\u00fdm zp\u016fsobem je zbo\u017e\u00ed zas\u00edl\u00e1no?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"V z\u00e1vislosti na druhu zbo\u017e\u00ed je na\u0161e zbo\u017e\u00ed dod\u00e1v\u00e1no z\u00e1kazn\u00edk\u016fm bu\u010f prost\u0159ednictv\u00edm p\u0159epravn\u00ed spole\u010dnosti, bal\u00edkovou slu\u017ebou nebo na\u0161imi vlastn\u00edmi \u0159idi\u010di. V p\u0159\u00edpad\u011b vlastn\u00ed dod\u00e1vky kontaktujeme z\u00e1kazn\u00edka, abychom domluvili term\u00edn dod\u00e1n\u00ed. V p\u0159\u00edpad\u011b dod\u00e1vky p\u0159epravn\u00ed spole\u010dnost\u00ed v\u00e1s \u017e\u00e1d\u00e1me, abyste pravideln\u011b kontrolovali stav z\u00e1silky a zajistili, aby byl v den dod\u00e1n\u00ed n\u011bkdo na m\u00edst\u011b, kdo zbo\u017e\u00ed p\u0159evezme."}},{"@type":"Question","name":"Existuj\u00ed zvl\u00e1\u0161tn\u00ed pravidla pro zas\u00edl\u00e1n\u00ed z\u00e1silek na ostrovy?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Vzhledem k tomu, \u017ee p\u0159eprava na ostrovy p\u0159edstavuje pro na\u0161i p\u0159epravn\u00ed spole\u010dnost zv\u00fd\u0161en\u00e9 n\u00e1klady, vznikaj\u00ed zde tak\u00e9 vy\u0161\u0161\u00ed n\u00e1klady na dopravu. Aby v\u0161ak tyto n\u00e1klady z\u016fstaly v rozumn\u00fdch mez\u00edch, \u00fa\u010dtujeme je v\u017edy individu\u00e1ln\u011b. P\u0159esnou cenu dopravy v\u00e1m sd\u011bl\u00ed n\u00e1\u0161 t\u00fdm p\u0159epravy.Telefon: 0 57 43 \u2013 603 919 400E-mail: info@home-deluxe-gmbh.deVy\u0161\u0161\u00ed n\u00e1klady na dopravu mohou vzniknout v n\u00e1sleduj\u00edc\u00edch regionech\/na n\u00e1sleduj\u00edc\u00edch ostrovech:18565 F\u00e4hrinsel25845 Elisabeth-Sophien-Koog25845 Nordstrand25845 Nordstrandischmoor25845 Suedfall25849 Pellworm25849 Suederoog25859 Hooge25863 Langeness25869 Groede25869 Habel25869 Oland25938 Alkersum25938 Borgsum25938 Dunsum25938 Midlum25938 Nieblum25938 Oevenum25938 Oldsum25938 Suederende25938 Utersum25938 Witsum25938 Wrixsum25938 Wyk25946 Nebel25946 Norddorf25946 Wittduen25980 Rantum25980 Sylt-Ost25980 Westerland25992 Jugenseeheim Kassel25992 List25992 Vogelkoje25996 Wenningstedt25599 Kampen26465 Langeroog26474 Spiekeroog26486 Wangerooge26548 Norderney26571 Juist26571 Severomo\u0159sk\u00fd ostrov Memmert26579 Baltrum26757 Borkum27498 Helgoland27499 Hambursk\u00fd ostrov Neuwerk83209 Herrenchiemsee83209 Prien83256 Chiemsee83256 Frauenchiemsee"}},{"@type":"Question","name":"Jak\u00e1 je pr\u016fm\u011brn\u00e1 dodac\u00ed lh\u016fta zbo\u017e\u00ed?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Jakmile \u00fa\u010detn\u00ed odd\u011blen\u00ed potvrd\u00ed p\u0159ijet\u00ed platby, zbo\u017e\u00ed bude p\u0159ipraveno k odesl\u00e1n\u00ed. Dodac\u00ed lh\u016fta je obvykle 5\u20137 pracovn\u00edch dn\u016f."}},{"@type":"Question","name":"Co znamen\u00e1 \u201edod\u00e1n\u00ed zdarma a\u017e k chodn\u00edku\u201c?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"To znamen\u00e1, \u017ee zbo\u017e\u00ed je v b\u011b\u017en\u00e9m p\u0159\u00edpad\u011b doru\u010deno pouze p\u0159ed pozemek. S trochou vyjedn\u00e1vac\u00edho talentu v\u00e1m v\u0161ak pracovn\u00edk p\u0159epravn\u00ed spole\u010dnosti pom\u016f\u017ee zbo\u017e\u00ed odlo\u017eit na m\u00edsto, kter\u00e9 si budete p\u0159\u00e1t. V \u017e\u00e1dn\u00e9m p\u0159\u00edpad\u011b v\u0161ak nen\u00ed tato slu\u017eba povinn\u00e1 a vzhledem k \u010dasov\u00e9mu tlaku, pod kter\u00fdm pracovn\u00edci pracuj\u00ed, ani provediteln\u00e1. Proto upozor\u0148ujeme, \u017ee p\u0159i dod\u00e1n\u00ed t\u011b\u017ek\u00fdch p\u0159edm\u011bt\u016f je t\u0159eba zajistit pomoc dostate\u010dn\u011b siln\u00fdch p\u0159\u00edbuzn\u00fdch, p\u0159\u00e1tel nebo soused\u016f."}},{"@type":"Question","name":"Jak\u00e1 je dodac\u00ed lh\u016fta u zak\u00e1zkov\u00e9 v\u00fdroby?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Dodac\u00ed lh\u016fta u zak\u00e1zkov\u00e9 v\u00fdroby se li\u0161\u00ed v z\u00e1vislosti na n\u00e1ro\u010dnosti. Obvykle se pohybuje mezi 10 a 12 t\u00fddny."}},{"@type":"Question","name":"Z\u00edsk\u00e1te slevu na dopravu p\u0159i n\u00e1kupu v\u00edce polo\u017eek?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Ano, v n\u011bkter\u00fdch p\u0159\u00edpadech je mo\u017en\u00e9 z\u00edskat slevu na po\u0161tovn\u00e9. Tuto slevu v\u00e1m v\u0161ak m\u016f\u017eeme sd\u011blit pouze na vy\u017e\u00e1d\u00e1n\u00ed, proto\u017ee po\u0161tovn\u00e9 se \u00fa\u010dtuje podle hmotnosti a rozm\u011br\u016f zbo\u017e\u00ed."}},{"@type":"Question","name":"Mohu sv\u00e9 zbo\u017e\u00ed sledovat online pomoc\u00ed \u010d\u00edsla z\u00e1silky?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Tato slu\u017eba n\u00e1m bohu\u017eel zat\u00edm nen\u00ed k dispozici, ale v bl\u00edzk\u00e9 budoucnosti ji nab\u00eddneme na\u0161im z\u00e1kazn\u00edk\u016fm jako dal\u0161\u00ed slu\u017ebu."}},{"@type":"Question","name":"Je mo\u017en\u00e9 si zbo\u017e\u00ed vyzvednout vlastn\u00edm vozidlem?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"V z\u00e1sad\u011b je to mo\u017en\u00e9, je v\u0161ak t\u0159eba vz\u00edt v \u00favahu rozm\u011bry dan\u00e9ho produktu, proto\u017ee n\u011bkter\u00e9 produkty z na\u0161eho sortimentu (nap\u0159. mas\u00e1\u017en\u00ed k\u0159esla) nelze kv\u016fli sv\u00e9 velikosti a balen\u00ed p\u0159epravit v osobn\u00edm vozidle. Upozorn\u011bn\u00ed: P\u0159ed ka\u017ed\u00fdm vyzvednut\u00edm n\u00e1s pros\u00edm kontaktujte, abychom mohli zbo\u017e\u00ed v den vyzvednut\u00ed p\u0159ipravit. Vyzvednut\u00ed bez p\u0159edchoz\u00edho ohl\u00e1\u0161en\u00ed nen\u00ed mo\u017en\u00e9!"}},{"@type":"Question","name":"V jak\u00fdch otev\u00edrac\u00edch hodin\u00e1ch je mo\u017en\u00e9 zbo\u017e\u00ed vyzvednout na m\u00edst\u011b?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Zbo\u017e\u00ed m\u016f\u017eete vyzvednout v pond\u011bl\u00ed a\u017e p\u00e1tek od 8:15 do 17:45 a v sobotu od 8:15 do 12:45 v na\u0161\u00ed centr\u00e1le na adrese Schanzeweg 2, 32312 L\u00fcbbecke-Alswede. Upozorn\u011bn\u00ed: P\u0159ed ka\u017ed\u00fdm vyzvednut\u00edm n\u00e1s pros\u00edm kontaktujte, abychom mohli zbo\u017e\u00ed v den vyzvednut\u00ed p\u0159ipravit. Osobn\u00ed odb\u011br bez p\u0159edchoz\u00ed domluvy nen\u00ed mo\u017en\u00fd!"}},{"@type":"Question","name":"Je mo\u017en\u00e9 platit v hotovosti p\u0159i osobn\u00edm odb\u011bru?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Ano, platba v hotovosti je samoz\u0159ejm\u011b mo\u017en\u00e1. P\u0159ineste si pros\u00edm fakturu nebo doklad o n\u00e1kupu s sebou v den vyzvednut\u00ed. Upozorn\u011bn\u00ed: Z bezpe\u010dnostn\u00edch d\u016fvod\u016f nen\u00ed mo\u017en\u00e9 platit bankovkami v hodnot\u011b 200 \u20ac a 500 \u20ac. V bezprost\u0159edn\u00ed bl\u00edzkosti se v\u0161ak nach\u00e1z\u00ed spo\u0159itelna a Volksbank, kde lze bez probl\u00e9m\u016f prov\u00e9st v\u00fdb\u011br nebo sm\u011bnu."}},{"@type":"Question","name":"Je mo\u017en\u00e9 p\u0159i osobn\u00edm odb\u011bru platit kartou?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Ano, na m\u00edst\u011b je k dispozici platebn\u00ed termin\u00e1l pro platby kartou."}}] }