General questions

You can contact us easily using the contact form.
If you have questions about your order, please have your customer number, order number and/or your eBay name ready. This will ensure faster processing.

You will find a showroom at Fiesteler Str. 43, 32312 Lübbecke - open on request Monday to Friday from 8:00 a.m. to 6:00 p.m. and Saturday from 8:00 a.m. to 1:00 p.m. You will find an outdoor area at Am Alten Markt 34, 32361 Preußisch Oldendorf, which is open 24 hours a day. We also have two stores, one at Bäckerstraße 29, 32423 in Minden and one at Rathausplatz 10, 33098 in Paderborn - Monday to Friday from 10:00 a.m. to 6:00 p.m. and Saturday from 10:00 a.m. to 4:00 p.m.

Due to our comprehensive range, we have almost every product available in our showrooms, with only a few exceptions. To ensure a comprehensive overview, we offer our customers products from all Home Deluxe categories. For detailed information on whether the item you are interested in can be viewed on site, please contact our customer service team by phone or email.

Although we are a rapidly growing company, there are no plans to open further branches in the short term. All processes, including dispatch, are managed centrally from our company headquarters in Lübbecke-Alswede.

All data is secured with the SSL security protocol. SSL stands for Secure Sockets Layer. The SSL protocol is initiated by adding an s (= secure) to the familiar http in the URL of the connection. Each time you visit an https page, the browser automatically checks whether the website has a valid SSL certificate. This ensures that data cannot be read or manipulated during transmission over the internet and verifies the identity of the website.

Yes, all our products come with a two-year statutory warranty.